Visual Resume

Stacey A. McCalmon

AI-Enabled Senior Program Manager

Strategic Program Manager with 8+ years leading cross-functional initiatives across SaaS tech environments. Proven track record driving global product launches, AI-enabled operational improvements, and roadmap delivery in partnership with senior leadership.

PMP® CSM® SAFe 5 SSM PMI Member
8+
Years of ExperienceCross-functional program leadership in SaaS & tech
$1.5M
Revenue DrivenVia A/B testing & UX quality programs at BOLD
40+
Stakeholders AlignedAcross Product, Engineering, Design, CX, & Marketing
~30%
Efficiency ImprovementThrough AI-powered workflow automation
Career Timeline

The Journey

10/2024 – 3/2026
BOLD · ResumeNow · LiveCareer
Program Manager II, CX Product
  • Strategic advisor to VP of Revenue Experience
  • AI-powered workflow automation across 8+ teams, ~30% efficiency gain
  • Quarterly roadmap planning for 3 global product teams, 40+ stakeholders
8/2023 – 10/2024
BOLD · ResumeNow · LiveCareer
Sr. Project Manager, CX Product
  • $1.5M revenue via cross-functional A/B testing program
  • AI/ML-driven process automation leadership
  • Global biweekly product reviews for VP & C-suite
8/2021 – 3/2023
Blackbaud [EVERFI]
Project Manager, Product & Engineering
  • $2M+ program budget oversight across K–12 platform initiatives
  • End-to-end scoping, resource allocation, dependency tracking
  • EVERFI's longest-running corporate partner relationship
8/2018 – 8/2021
Varsity Tutors
Technical Analyst, Product & Engineering
  • Reduced support incidents by 30% via data-driven improvement plans
  • Synthesized Looker & Jira data to prioritize high-impact features
  • Earned PMP & CSM certifications concurrently
8/2017 – 8/2018
Druid Hills Child Development Center
Program Manager, School Operations
  • Led dual accreditation initiative (NAEYC & Georgia Quality Rated)
  • On-time, within-budget program delivery
2012 – 2017
Druid Hills CDC · Bright Horizons
Team Lead · Project Coordinator · Lead Teacher
  • Early foundation in operations, coordination, and team leadership
Impact & Results

Numbers That Matter

$1.5M

Revenue Driven at BOLD

Coordinated cross-functional A/B testing across a UX design quality improvement program, translating design enhancements into measurable conversion rate and product engagement gains.

~30%

Operational Efficiency Improvement

Drove AI-powered workflow automation and process improvement across 8+ teams — faster delivery cycles, reduced manual work, and quicker cross-team turnaround.

$2M+

Program Budget Managed

Oversaw cross-functional projects within a $2M+ program budget at Blackbaud/EVERFI, implementing automation that optimized product delivery across K–12 platforms.

40+

Stakeholders Aligned

Owned quarterly roadmap planning for 3 global product teams spanning Product, Design, Research, Analytics, Engineering, Marketing, Localization, and CX.

Skills & Expertise

What I Bring

Core Competencies

Program & Project ManagementExpert
Stakeholder ManagementExpert
OKR/KPI Framework DevelopmentExpert
Change ManagementAdvanced
AI/ML Tool IntegrationAdvanced

Methodologies

Agile / ScrumExpert
SAFe FrameworkAdvanced
Product-Led Growth OpsAdvanced

Tools & Platforms

Jira Confluence Looker Excel Asana Notion Slack Google Suite Miro Figma

Industries

SaaS EdTech E-Learning Consumer Tech Nonprofit Early Childhood Ed

Leadership Style

Cross-functional Alignment Data-Driven Servant Leadership Systems Thinker Mentorship
Credentials

Certifications & Education

🏆
PMP®
Project Management Institute
#2918229
🔄
CSM®
Scrum Alliance
#001174550
⚡
SAFe® 5 SSM
Scaled Agile, Inc
#20081300-2407
🎓
Georgia Southern University
Bachelor of Science · Human Development & Family Science
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